Digital Account Manager (Tech/PR)
Salary: 40 000 - 50 000
Level: Mid
Location: London (brixton, hybrid)
Industry: Tech/PR
Number of employees: 8
Contract: permanent
Founded: 2015
NB: We’re hiring a variety of role levels for this client to support their expansion plans for 2023, if you’re looking for a role with slightly more or less experience than this, get in touch!
Information on the company
Our client is an agency offering strategic communications for global innovative technology brands across multiple platforms as well as content; social media and digital marketing support. Entrepreneurial, and female-founded they’ve grown to a revenue of more than £1M this year working with fast-paced disruptive technology companies in climate tech, deep tech; media entertainment and cyber security sectors.
You’ll be joining at a time of expansion and have a chance to contribute and be rewarded for the commercial impact you have on the business. Rather than just being another team member, you’ll form part of their growth team.
The agency have a collaborative, dynamic work environment, where you’re given the autonomy and trust to get on with the job. Their nurturing and supportive culture, alongside regular exposure to the directors of the business, will rapidly develop your skillset and career. Based in a creative co-working space in Peckham, you’ll be sat amongst a bunch of dynamic fast-growing businesses and have a flexible work policy, so you can bounce between home and the office.
Day-to-day activities will include…
We are looking for an experienced and self-driven Digital Account Manager to join the team. In this role, you will work with the team to develop and manage digital marketing strategies for their clients and help them achieve their digital marketing goals.
Digital marketing work for clients includes, for example, creating a better online presence and increased awareness, improving lead generation campaigns, or updating their marketing technology adoption and sales lead processes.
Your role will be significant to overall client success, satisfaction, and loyalty.
Build long-term relationships with clients
Investigate and determine clients goals
Plan and implement digital strategies for clients
Deliver work to help client achieve those goals
Manage SEO projects, from audit through to implementing recommendations
Research keywords and optimise web content in order to improve SEO
Manage website updates and maintenance, and where necessary website refresh projects or full scale re-development
Present and train on social media strategies to clients
Manage PPC, lead generation and lead nurture campaigns
Analyse the effectiveness of digital campaigns
Recommend, design and implement digital projects to increase their ROI
Set up KPIs to track for each client and prepare and present reports on KPI progress
Keep abreast with new trends in digital technology and share expertise with the wider team.
The ideal candidate…
2+ years of working experience as a Digital Account Manager
5 years of experience with SEO/SEM, CMS platforms (eg Hubspot, WordPress etc) and CRM software
5 years of experience with PPC campaigns including LinkedIn, Google Adwords
In-depth knowledge of online marketing tools and technology
Excellent understanding and knowledge of social media platforms
5 years of experience in a client-facing role
Sense of ownership and pride in your performance and its impact on the company’s success
Critical thinker and problem-solving skills
Team player
Good time-management skills, attention to detail
Great interpersonal and communication skills.
Great things about working here…
Collaborative, nurturing and supportive environment, we want you to grow with us!
Co-working space with private office and awesome views across the city
Regular teaching and coaching from the company directors
Annual retreat, this year we’re going skiing as well as a day off on your birthday
Mental health support (£50 a quarter to spend on your health from yoga to running shoes)
Open and transparent about company finances, with a profit scheme that covers everyone on the team as well as quarterly awards that recognise teamwork; brilliant work
Regular socials, lunches
Laptop, laptop bag (we don’t currently cover phones…)