Salary: 35 000 - 40 000
Level: MiD
Location: London 3 days per week, Hybrid
Industry: Luxury E-commerce
Contract: Permanent
Founded: 2020
TEAM SIZE: 12
Information on the company
Our client is passionate about building customer loyalty by unlocking the power of the unboxing moment for e-commerce brands with their revolutionary printing tech. They enable e-commerce brands and Third Party fulfilment centres to create personalised messages for their customers to read when they open their packaging at home, creating that nice warm glow! Starting in 2020 with the backing of VC investment, they are working with fashion, jewellery, luxury food and drinks, pet food, haircare and skincare brands including Paul Valentine, Pixi, Bird and Blend, and Suri. They operate in the UK, Germany and Belgium and have won Best Innovation and Best New App awards! They have a fantastic, inclusive culture that focuses on personal and professional development and rewards great work.
Day-to-day activities will include…
Working with the Operations manager, you will help shape the operational performance of this fast-growing startup. On a day-to-day basis, you will…
Procure and inventory manage hardware and consumables including printers, ink and paper, as well as acting as QA on product arrival
Manage suppliers
Build relationships with fulfilment centres and act as their first port of call for support, issue tracking and reporting
Manage operational data and compile performance reports on Operations Team KPIs including Cost efficiencies, Product performance and Fulfilment partner’s performance
Visit fulfilment partner site visits and client sites for installations and rapport building
Work with multiple stakeholders to bring projects to completion
The ideal candidate…
Organised, proactive problem solver, able to turn their hand to a variety of tasks that could be analytical, creative, or rapport building
2 years experience in any of the following; procurement, supply chain, logistics, project management, printing or e-commerce with client-facing experience
Worked in fast-paced/hyper growth/start-up environments, enjoys working scrappily and bringing the process to business
Attention to detail with an ability to look at the bigger picture
Experience in google sheets or Excel
Ability to work on projects with a variety of deadlines
Happy to learn and do more administrative work as you get to own projects and get exposure to a very exciting stage of the business
Happy and able to travel at short notice to Europe and UK
BONUS POINTS
Worked in a fulfilment centre and or used Warehouse management systems such as Peoplevox
Great things about working here…
Very flat hierarchy, everyone's work and thoughts have a huge impact on the company's culture and business direction
They are solving a real problem for e-commerce brands with a completely new and innovative tool. Current acquisition tools are too expensive and usual retention tools are oversaturated. They are helping iconic (Pixi) and ambitious (SURI) grow their customer base and revenue. This is a new tool with amazing results 11x more revenue per recipient than email!
You will be part of a team solving a very real problem in fulfilment. Historically, personalisation has been too difficult and cumbersome for Third Party Packers to offer. Our client enables them to provide great quality personalisation which does not disrupt their operational processes. They empower fulfilment centres to offer a value-added service that sets them apart and allows them to compete with the Amazon model of no-frills shipping
The chance to work with Inspiring customers. They work with a lot of founder-owned e-commerce brands, they get to help them grow and be a part of their journey
Flexible working
Opportunity to shape a new brand and go to market and distribution strategy for an exciting and new MarTech business
Culture focused on recognition
Social team, local monthly social and quarterly all-team social in which everyone travels to London
Experience working with a group of highly talented, high-performance leaders